Privacy Policy

Effective Date: 15. March 2025

At Kristin Grube Coaching, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website and services:

Personal Information: When you register for our services, sign up for newsletters, or book a coaching session, we may ask for personal details such as your name, email address, phone number, billing address, and other contact information.
Health and Fitness Information: For coaching purposes, we may ask for details about your physical and mental health, athletic performance, fitness goals, and other related data. This information is only collected to provide you with personalized coaching services.
Payment Information: If you make a purchase, we collect payment details like credit card information and billing address. Payment processing is handled by secure third-party providers and we do not store your full payment information.
Usage Data: We may collect information on how you interact with our website, such as IP addresses, browser types, device types, pages visited, and other statistical data to improve our services and website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide coaching services: Personalizing coaching programs for athletes, executives, and individuals based on your needs and goals.
To improve our services: Using your feedback and usage data to enhance the quality and user experience of our website and services.
To communicate with you: Sending you updates about your coaching sessions, newsletters, special offers, or important information related to your services.
For billing and payment: Processing transactions and managing payment-related matters securely.
To comply with legal obligations: Ensuring we meet any applicable legal and regulatory requirements.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our business, such as payment processors, email providers, and website hosting services. These providers are bound by confidentiality agreements and only use your data for the specific purposes for which it was shared.
Legal Requirements: We may disclose your information if required by law or when we believe such disclosure is necessary to comply with legal obligations, protect our rights, or prevent fraud.
With Your Consent: If you explicitly consent to sharing your information with third parties, we may do so in accordance with your request.

4. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to delete your information, you can contact us and we will take reasonable steps to honor your request, subject to legal and contractual obligations.

5. Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data. We use encryption and other security protocols to protect sensitive data, such as payment information, but it is important for you to take steps to protect your own information, such as using strong passwords and secure networks.

6. Your Rights and Choices

As a user in the UAE, you have the following rights regarding your personal information:

Access: You have the right to request a copy of your personal information we hold.
Correction: You can request updates or corrections to inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to certain exceptions.
Opt-Out: You may opt-out of marketing communications at any time by following the unsubscribe instructions provided in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact information below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and personalize content. A cookie is a small file stored on your device that helps us improve your website experience. You can control cookies through your browser settings, but disabling cookies may affect certain functionalities on our site.

8. International Transfers

As a UAE-based company, your data may be transferred to and processed in the UAE or other countries. By using our services, you consent to the transfer of your personal data outside your home country, subject to applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with an updated "Effective Date." Please review this policy periodically for any changes. Your continued use of our website and services after any updates signifies your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights related to your personal data, please contact us at:

Kristin Grube Coaching
Email: info@kristingrube.com
Phone: +971585752240